Return and Exchange Policy

Return and Exchange Policy

Dear Valued Customers,

We understand the importance of your satisfaction with our products and strive to offer you the best possible experience. However, we'd like to bring to your attention our Return and Exchange Policy, which outlines the conditions under which we handle returns and exchanges.

Returns and Refunds:
Regrettably, we do not encourage returns or refunds as part of our standard policy. Our commitment is to provide quality products, and we stand by their quality. However, we make exceptions under specific circumstances.

Conditions for Returns:
1. Damaged Products
If a product is damaged during unboxing and you provide video proof of the damage, we will consider a return with a replacement.

2. Size Exchange
Size exchanges are possible for any other product available at the same price.

Please note that in the case of returns or size exchanges, customers are required to bear the transportation costs. This helps us maintain the quality of our products and keep our offerings affordable as a growing brand.

At TOPE , we are dedicated to ensuring you receive products that align with your preferences. We appreciate your understanding and cooperation in adhering to our policy.

Thank you for being a valued part of our community.